Explore Exciting Job Vacancy Opportunities at Concentrix Career (2024)

< Back

Fresher’s Space

Jobs for Graduate Jobs for Under Graduate Jobs for Post Graduate Jobs for Diploma

Customer Support Advisors Gurgaon - Voice Process

Gurgaon

1st May, 2024

Eligibility Requirements

Undergraduates & graduates can apply.
Experiences preferred. Freshers can apply.
Excellent English communication skills

View Details Apply Now Save

Customer Support Advisors Gurgaon - Non Voice Process

Gurgaon

21st May, 2024

Eligibility Requirements

Undergraduates & graduates can apply.
Experiences preferred. Freshers can apply.
Excellent English communication skills

View Details Apply Now Save

Customer Support Advisors Vizag

Visakhapatnam

21st May, 2024

Work You’ll Do

Depending on your education, experience, and preference, there are varied work profiles offered at Concentrix. But one thing is constant, the experiences you’ll gain here will do a world of good for your career. And fun never ends here!

Concentrix is one of the best in ensuring staff diversity, wellness, engagement, upskilling and growth. There are multiple programs that run continuously to ensure the mental, physical, and financial wellbeing of their staff.

Working for biggest brands of the world who are our clients, your role will be:

Customer Support Advisor

The Customer Support expert’s position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Content Moderation Expert

They have a creative and yet very critical day to day task. They look at lots of things people post on the internet, like social media, comments, and pictures. Their job is to make sure these things are okay and follow the rules. If they find anything that's not allowed, like mean or harmful stuff, they take it down to keep the internet a nice place for everyone. It's like being an online superhero, protecting people from bad things on the web with their attention to detail, empathy and fair judgement.

Tech Support Advisor

They are proficient in resolving technical issues and excelling in troubleshooting. Whether providing hardware or software support, managing networks, or enhancing cybersecurity, these professionals exhibit a mastery of the online space. Their expertise is instrumental in ensuring smooth operations and enhancing the digital experiences of clients and end-users.

Foreign Language Advisor

Foreign language experts in a BPO are like language ambassadors. They help people from different countries talk and understand each other. They listen and speak in different languages, making sure everyone can communicate and work together. They break down language barriers, so the world can be a more connected and friendly place.

KYC, AML & Risk Management Experts

KYC (Know Your Customer / Client) is a mandatory process of identifying and verifying the client's identity when opening an account and periodically over time. A complete KYC process includes a long repository of compliances, verification, modification, screening, and risk analysis processes. In the ever-evolving business landscape, risk management has emerged as a vital component of success. BPM industry professionals adept in risk management possess the skills to analyze market trends, conduct risk assessments, and develop contingency plans. With their ability to anticipate challenges and provide proactive solutions, these experts safeguard the interests of organizations, ensuring seamless operations even in the face of uncertainty.

Insurance Experts

Insurance experts assume significant roles in safeguarding lives and assets. Their expertise lies in guiding individuals and businesses through the intricacies of insurance policies. These professionals provide invaluable advice on coverage options, assist in claim processing, and offer support during challenging times. By ensuring peace of mind, insurance experts make a profound impact on the well-being of those they serve.