Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Portland come from postal codes 04101, 04103, 04015 and 04105.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 265,031 ratings
Thank you!
Problems in the last 24 hours in Portland, Maine
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 07: Problems at Spectrum
Spectrum is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Portland, Cumberland County, Maine
The most recent Spectrum outage reports came from the following cities:Biddeford, Portland, Saco, Ocean Park, Yarmouth, Scarborough, Cumberland Center, Westbrook, South Portland, Windham Center, Old Orchard Beach, Cape Elizabeth and Gorham.
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| City | Problem Type | Report Time |
|---|---|---|
 Biddeford | TV | |
| Portland | TV | |
| Saco | TV | |
| Ocean Park | Internet | |
| Portland | Total Blackout | |
| Portland | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Portland, Maine
Latest outage, problems and issue reports in Portland and nearby locations:
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum is there an outage in Portland Maine right now? Power back and have rebooted both cable and internet and nothing’s working!!
- Kings Floyd (@kings_floyd) reported fromCape Elizabeth, Maine
Things I tried accepting today:-Maine does not have COVID priority for #DisCo #Vaccine-@GetSpectrum cable is not working, and they keep telling us it’s @NETGEAR (and Vice versa)Things I actually accepted today: 😑😐😑
- chris carleton (@chriscarleton) reported fromPortland, Maine
@DavidMPaye @Ask_Spectrum Yeah I don't get why they do it like that. The official word is there is an interruption in service with no restoration estimate. Great.
- Brad Adams (@BradAdamsTMC) reported fromOld Orchard Beach, Maine
@Ask_Spectrum I did call in. We were on the phone for 2 hours on Thursday and 4 hours today. Are you telling me this is the best Spectrum can do and all customers should expect to be passsed around to multiple departments and spend 4 hours on the phone to get simple issues solved?
- Brad Adams (@BradAdamsTMC) reported fromSaco, Maine
@GetSpectrum on the phone now going on 2 hours simply trying to upgrade our internet service. My wife was on phone for 2 hours on Thursday and thought she had taken it. Worst service I’ve experienced in a long time.
- Daryl Heme⭕️n (@darylhemeon) reported fromCape Elizabeth, Maine
@Ask_Spectrum is there an outage in Portland ME right now?
- TheJTizzle (@TheJTizzle) reported fromSouth Portland Gardens, Maine
@GetSpectrum Wokeup and my internet is down. Have spent over an hour waiting to talk with a human and i just got disconnected from your support service. What do I need to do to just talk to a ******* human to get your **** up fixed?
- Ethan (@EthanLow16) reported fromNorth Windham, Maine
@Ask_Spectrum is there an outage in my area? 04062
- Jeffrey (@jeffreyremick) reported fromPortland, Maine
Spectrum outage in Portland ME? @Ask_Spectrum
- Dan Koeppel (@soulbarn) reported fromPortland, Maine
I’ll never buy a #cordcutter TV service if I have to call customer service in order to cancel. That means you, @GetSpectrum @Ask_Spectrum.
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum internet not working for over an hour have rebooted modem twice now called spectrum hold time is 45 minutes? Portland Maine issue or just me??
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum That is a terrible policy and I don't buy what you're selling. I just paid for installation costs for another location and it was $60. Care to explain why you are consistently putting out offers that are 20-30% less than what existing customers pay?
- Brent Danley 🛩🧬🔭🔬🚀🌎🥃🎾❤️ (@brentdanley) reported fromSaco, Maine
@bobbbyg @Ask_Spectrum It’s down. I got a huge red banner when I logged in to my account. The app was useless.
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum 20 to 30% less equates to a MUCH larger savings than a $60 installation charge. Do you seriously expect me to believe that? Your customers are not stupid, don't treat them as such.
- Mike Tremblay (@mtrem2) reported fromYarmouth, Maine
@Ask_Spectrum outage in and around 04096
- Anthony Jackson (@ajackson_34) reported fromPortland, Maine
@Ask_Spectrum Uh, Spectrum, my internet is down. There appears to be an “outage”. Are your teams working to “resolve this”?
- kathleen parr (@kathleenhussein) reported fromPortland, Maine
It’s the first Monday of April and @Ask_Spectrum picked a fine time to blow the cable in Maine. And internet. “Service expected to be restored by 10 pm.” Tip-off is at 9:20, bozos.
- Michael Dumas (@michaelbdumas) reported fromPortland, Maine
@Ask_Spectrum howdy. Checking to see if my area has internet outage. It has been down since the storm last evening.
- Dan Koeppel (@soulbarn) reported fromPortland, Maine
I am canceling all my subscriptions to any subscription that requires me to call to cancel that subscription. @BostonGlobe @SIRIUSXM @Ask_Spectrum (SpectrumTV.)
- Daryl Heme⭕️n (@darylhemeon) reported fromCape Elizabeth, Maine
@zeldybear @Ask_Spectrum FWIW I would get a drop everyday mid-morning and sometimes at night streaming on weekends “Spectrum is the worst!!!” Shaking my angry fist...I switched routers to a mesh system about a year ago and have only had outages when major storms knocked out power!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- ♠️Evanshale Knightly ♠️Raze Energy ♠️ (@EvanshaleKnight) reported
Due to internet issues I must cancel my stream. It keeps kicking me off. @GetSpectrum please respond to my landlord so we can get internet. This is heartbreaking
- HeatherC 😘💖⚾⛸️ (@kwanfan1212) reported
Hey @GetSpectrum get your act together tonight....I've been waiting for a month for This Is Us to come back with new eps and your stupid app decided TONIGHT to stop working. SERIOUSLY?!?!?! What do we pay you for?! 😠
- danny cheng (@DCInitial1) reported
@Ask_Spectrum is there an outage in zip code 11358? I need internet connection by morning in order to work. Please help.
- Mikeyyyyyyyyyyyy (@miguels972) reported
@GetSpectrum @Ask_Spectrum why does the internet always stop working when it rains???? Please fix it
- David Marshall Jr. (@dmarshalljr) reported
@Ask_Spectrum Another day. Another outage. Ffffffff… @Ask_Spectrum @GetSpectrum
- Paul Dahlby (@callsmepablo) reported
@Ask_Spectrum For f$&ks sake, let’s not do this again... i mean, unless you can actually fix something this time. Check DM history.
- olly (@actuallyolly) reported
@Ask_Spectrum any update when service will be back in the stl area?
- Logan C. Hiveley (@LCHiveley) reported
@Ask_Spectrum Maybe look at the last time I did this and use that information that I already gave you.... I’m not going to keep jumpin through hoops when in the end I’m not going to receive anything different in return. No change in service or billing. Just financial torture. OVER IT.
- The Fabulous Mr Phares (@bjjdiii) reported fromHammond, Louisiana
I’m so disappointed with #Vexus... I never should have switched from @GetSpectrum!
- Harribly Bigly (@blindforjunk) reported
@Ask_Spectrum why is tennis channel on the Yes Network instead of the Yankee game
