Comcast Xfinity Outage in Augusta, Georgia (2024)

Comcast Xfinity Outage in Augusta, Georgia (1)

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The latest reports from users having issues in Augusta come from postal codes 30909.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 122,923 ratings

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Problems in the last 24 hours in Augusta, Georgia

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Augusta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Augusta, Georgia (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Augusta, Georgia (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Augusta, Georgia (11)

    TV (13%)

  3. Comcast Xfinity Outage in Augusta, Georgia (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Augusta, Georgia (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Augusta, Georgia (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Augusta, Georgia (15)

    Phone (3%)

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Live Outage Map Near Augusta, Richmond County, Georgia

The most recent Comcast Xfinity outage reports came from the following cities:Augusta, North Augusta, Hephzibah and Evans.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Augusta, Georgia (16)AugustaInternet
Comcast Xfinity Outage in Augusta, Georgia (17)North AugustaInternet
Comcast Xfinity Outage in Augusta, Georgia (18)HephzibahTV
Comcast Xfinity Outage in Augusta, Georgia (19)EvansWi-fi
Comcast Xfinity Outage in Augusta, Georgia (20)AugustaPhone
Comcast Xfinity Outage in Augusta, Georgia (21)AugustaInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Augusta, Georgia

Latest outage, problems and issue reports in Augusta and nearby locations:

  • Comcast Xfinity Outage in Augusta, Georgia (22)Rebecca Korinek (@beccakorin15) reported fromAugusta, Georgia

    I just want to talk to a human @Xfinity customer service sucks I can't even get through to a person 😠 I don't even have there internet working in my home yet and I'm already pissed at them 😡

  • Comcast Xfinity Outage in Augusta, Georgia (23)Alex Bohacheff (@NukeFinder) reported fromClearwater, South Carolina

    @comcastcares you upgraded equipment in the Augusta, GA service area and KILLED ALL MY X1 BOXES! I've been on hold for 30 minutes. Your service centers are open Sunday - Tuesday only. NO ONE IS ANSWERING THE PHONES. IS THERE ANYONE WORKING TODAY?

  • Comcast Xfinity Outage in Augusta, Georgia (24)Ron Meyers (@lovedmeyers) reported fromMartinez, Georgia

    @ChrisDokish Frigging sucks and I have Comcast so I can't get the ACC Network.

  • Comcast Xfinity Outage in Augusta, Georgia (25)Keon 🌝 (@Stankaaaaaaaa) reported fromAugusta, Georgia

    😒 Comcast Finna Piss Me Off Cause Why It’s A Outage ***** *******

  • Comcast Xfinity Outage in Augusta, Georgia (26)Greggo •• 🌟 (@austinlg103) reported fromNorth Augusta, South Carolina

    Comcast is a damn joke

  • Comcast Xfinity Outage in Augusta, Georgia (27)Z. Main (@ZachMain_669) reported fromAugusta, Georgia

    @Xfinity **** that and your sh*tty service. 24-48 hours means 24-48 hours. Not "Oh, well we don't have anybody working today so you have to wait another day."

  • Comcast Xfinity Outage in Augusta, Georgia (28)Zack (@ZKD_UF) reported fromAugusta, Georgia

    @Xfinity your customer service is still an absolute joke.

  • Comcast Xfinity Outage in Augusta, Georgia (29)CLW (@Chandra508) reported fromAugusta, Georgia

    @comcastcares cable box in my bdrm is not working - have gone thru troubleshooting w/no success.

  • Comcast Xfinity Outage in Augusta, Georgia (30)jenee_se_quis (@jenee_se) reported fromAugusta, Georgia

    Been back with Xfinity all of a week and already experiencing a “service outage” 🙄..

  • Comcast Xfinity Outage in Augusta, Georgia (31)Z. Main (@ZachMain_669) reported fromAugusta, Georgia

    @Xfinity customer service is beyond terrible. I waited on hold, went through bunch of bullsh*t just so they could end the call on me 🤣

  • Comcast Xfinity Outage in Augusta, Georgia (32)LBoogie (@lensco3) reported fromNorth Augusta, South Carolina

    @Xfinity very disappointed in the choice you have made to remove STARZ. I want a refund and am questioning whether to continue as a customer

  • Comcast Xfinity Outage in Augusta, Georgia (33)CLW (@Chandra508) reported fromAugusta, Georgia

    @comcastcares cable box still not working and now phone shows "line in use" and no one can call in or out - HELP!

  • Comcast Xfinity Outage in Augusta, Georgia (34)Rebecca Korinek (@beccakorin15) reported fromAugusta, Georgia

    😠😠 @Xfinity tech was suppose to come to fix my wire problem and connect my internet closer to 5 today because I told them I wouldn't be home until around 4 these dumbasses came at 3:30 and left 😠😠😠😠

  • Comcast Xfinity Outage in Augusta, Georgia (35)Polarbear605 (@Polarbear605TV) reported fromEvanston, Georgia

    5 jobs I’ve had.1. Dishwasher at @Zaxbys 2. Tier 2 network tech for @comcast 3. TwitchWhile I don’t make much from Twitch monetarily the experiences I’ve had have made my life a lot happier than anything before.

  • Comcast Xfinity Outage in Augusta, Georgia (36)King Ruffin 🦖 (@RuffOnezTTV) reported fromAugusta, Georgia

    @comcastcares I need some Assistance Asap I've Already Spoken with Customer With No Resolution, my Modem Continuously Crashes every 20 to 25 mins It's been doing it for over 14hrs Straight, I Pay for HighSpeed Service, never missed a Payment and I use my Internet for my Business

  • Comcast Xfinity Outage in Augusta, Georgia (37)Timothy P. Almy (@AlmyTimp) reported fromAugusta, Georgia

    Booo to @xfinity.Service has been out since about 5:30pm (Augusta Georgia).The map says only "1 to 50" customers impacted...lol.I drove around the area, didn't see a single #Xfinity service vehicle anywhere.Might be time to switch to @ATT. @comcastcares #comcast #outage

  • Comcast Xfinity Outage in Augusta, Georgia (38)Shawn Cabbagestalk (@CabbageTV) reported fromNorth Augusta, South Carolina

    UPDATE: @Xfinity internet back up and running. That was a mighty long outage. @WJBF.

  • Comcast Xfinity Outage in Augusta, Georgia (39)Chad Moody (@RealChadMoody) reported fromNorth Augusta, South Carolina

    @Xfinity @Xfinity, Based on a call to your care team, there was no resolution except for me to leave. We needed to cut cost and we don’t even watch the cable AT ALL. My plan was to go with internet only. If you can do something today I’ll cancel my @ATT install RIGHT NOW.

  • Comcast Xfinity Outage in Augusta, Georgia (40)Keon 🤪 (@Stankaaaaaaaa) reported fromAugusta, Georgia

    Comcast Owe Me A Credit Cause I Had To Get A Point Today Cause My Internet Went Down 😒

  • Comcast Xfinity Outage in Augusta, Georgia (41)Keon 🌝 (@Stankaaaaaaaa) reported fromAugusta, Georgia

    It’s Crazy How Comcast Disconnected My Cable Within 24 Hours But Still Ain’t Removed This House Phone Yet And This Is Why I Canceled Everything Besides Internet Stupid *******

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Augusta, Georgia (42)sam (@subboost) reported

    xfinity making me want to hurt myself real bad right about now

  • Comcast Xfinity Outage in Augusta, Georgia (43)Zeb Haradon (@zebharadon) reported

    @bugha @Xfinity Block your crap account for promoting Comcast/xfinity

  • Comcast Xfinity Outage in Augusta, Georgia (44)kana (@Karan10_KDT) reported

    @OMGossGoal @Xfinity My **** goes out weekly once at like 3 am for some maintence bullsh*t

  • Comcast Xfinity Outage in Augusta, Georgia (45)bdaddymouth (@bdaddymouth) reported

    @comcast Why do you reboot my Cable box every morning at 0415? I call customer service & nobody has s as clue. This is not an isolated incident this happens almost every morning.

  • Comcast Xfinity Outage in Augusta, Georgia (46)Zeb Haradon (@zebharadon) reported

    @bugha I don't know what this crap account is or why I'm seeing ads for it, but if it's promoting xfinity/Comcast, block it

  • Comcast Xfinity Outage in Augusta, Georgia (47)#SheeNailddIT 💅🏾💕 (@Royal_SheeQueen) reported

    Comcast starting to remind me of DIRECT-TV like ***** ion pay y’all all this money for my internet and **** to not work tf, each thunder my **** like internet not connected 🥴

  • Comcast Xfinity Outage in Augusta, Georgia (48)Fabulous Number 53 (@ericdhartman) reported

    @helicopter23my1 @cychnerBCychner @KamVTV Maybe temporarily. I cut out cable TV because Comcast was too expensive. My bill was almost $300/mo. Kept their internet and got SlingTV. Now Comcast owns a large portion of SlingTV and the price has tripled. Moral of the story? You will pay what the market demands.

  • Comcast Xfinity Outage in Augusta, Georgia (49)_ (@_keyona777) reported

    and I absolutely HATE @Xfinity how do I supposedly pay for wifi for up to 4 devices but my wifi is SLOW AS **** with only one device working HOW

  • Comcast Xfinity Outage in Augusta, Georgia (50)Sw6ve  (@swvs3x) reported

    @Zummberr Why is your internet so slow @Xfinity

  • Comcast Xfinity Outage in Augusta, Georgia (51)Kukurimon on TTV (@OMGossGoal) reported

    @Karan10_KDT @Xfinity I have xfinity fiber downtown, was great for a while but now it’s every week at least twice a week it will just go down for like 30 mins. I think they’re doing major maintenance rn because it’s been down since 10pm

Comcast Xfinity Outage in Augusta, Georgia (2024)

FAQs

Why is my Xfinity service not working? ›

If one or more of your Xfinity services isn't working, you can check to see if a service outage has been reported in your area in a few different ways. If you don't need instructions, you can visit the Status Center, log in to your account and check service outages in your area.

How do I check for Xfinity outages in my area? ›

Enter your full service address to search for potential outages in your area that may be affecting you. Outages will only be shown for addresses that receive Xfinity service. To navigate the map with touch gestures double-tap and hold your finger on the map, then drag the map.

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

How do I report a Comcast outage in my area? ›

How to report a service issue
  1. You can report an issue by going to the Xfinity Status Center. ...
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

Why is Xfinity connected but no internet? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

How do I get my Xfinity service back on? ›

Reactivate your service today." To begin the payment process, you must enter either the telephone number associated with the account or the account number itself, then select Continue. You will automatically be billed the amount owed, and your services will be restored.

How do I know if my Xfinity Internet is working? ›

Using the Xfinity app (available to download on Apple App Store or Google Play), you can select WiFi, then select Run a test, and then scroll down to the list of connected devices.

How do I check my Comcast signal? ›

Device Connection Test – FAQs
  1. Log in to the Xfinity app.
  2. Select View WiFi equipment from the WiFi tab.
  3. Select your Network name.
  4. Select Gateway.
  5. Scroll down to the Device Information section and select Troubleshoot Device.

How to reboot Xfinity router? ›

Manually restart your Xfinity Gateway, modem, or router
  1. Unplug the power cable.
  2. Wait one minute.
  3. Plug the power cable back in.

How do I get my Xfinity internet to work again? ›

What to do if your Xfinity TV or Internet is out
  1. Check for reported outages. ...
  2. Check the power and connections for your devices. ...
  3. Confirm your account is up to date on payments. ...
  4. Restart your devices. ...
  5. Additional information.

How do I reset my Xfinity signal? ›

If you're not using the Xfinity app, xfinity.com is a great way to troubleshoot your internet device remotely.
  1. Go to the Devices page in your account. ...
  2. Scroll down to the Devices section and click the recommended option.
  3. If the restart option presents itself, it can take up to 12 minutes to complete the restart.

How do I reset my Xfinity cable? ›

Restart from Device Settings
  1. Using the remote, press the xfinity button.
  2. Use the left arrow or right arrow button to highlight Settings (the gear icon). ...
  3. Use the down arrow button to highlight Device Settings. ...
  4. Use the down arrow button to highlight Power Preferences. ...
  5. Use the down arrow button to highlight Restart.

How do I get a live person at Comcast? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Are Comcast and Xfinity the same? ›

Comcast and Xfinity are two different names for the same company. Comcast is the name of the company that provides cable TV, internet, and phone services. Xfinity is the name of their consumer brand. So when you see the Xfinity logo, it's really just Comcast in disguise.

How do I complain to Comcast and get results? ›

How to report an issue online
  1. Visit xfinity.com/xfinityassistant. ...
  2. Type a message to let us know what your issue is. ...
  3. Choose the option that best describes your situation.
  4. Click Continue. ...
  5. Click Continue.

How do I reset my Xfinity service? ›

Manually restart your Xfinity Gateway, modem, or router
  1. Unplug the power cable.
  2. Wait one minute.
  3. Plug the power cable back in.

How do I get my Xfinity Internet to work again? ›

What to do if your Xfinity TV or Internet is out
  1. Check for reported outages. ...
  2. Check the power and connections for your devices. ...
  3. Confirm your account is up to date on payments. ...
  4. Restart your devices. ...
  5. Additional information.

What color should an Xfinity modem be? ›

Device status and light activity
Light activityStatus of device
White steady light or white steady light with purple tint (post-activation)On or operational
White steady or blinking light / white steady or blinking light with purple tint (during activation)Limited operational
Red steady lightNo internet connection
3 more rows

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